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Unlock your product’s potential with UX research

82%Increase in average cart value for 366 Concept
32%Lower bounce rate for FERRO
26%Increase in conversion rate for Berries
+100Satisfied Clients worldwide
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Some of Clients we've helped
Wakacje.pl
UJ
Useme
Ferro
CoffeeDesk
Answear
Medicine
Ruke
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Benefits

What problem can we
solve for you?

  • 1

    Increase Conversion at Key Stages

    We identify barriers in purchase and registration flows to help you boost completed transactions.

  • 2

    Align Your Product with Real User Needs

    We uncover what truly matters to your users, making your product useful, relevant, and preferred.

  • 3

    Validate Wireframes and Prototypes Early

    We test whether your designs are intuitive and easy to understand, before you invest in development.

  • 4

    Optimise Your Existing Product

    We analyse what can be improved in the current version to increase its value and usability.

  • 5

    Understand User Behaviour

    Learn how people interact with your product, where they get stuck, and why they might drop off.

  • 6

    Make Changes that Drive Business Results

    We help you decide what to change – and how – to achieve measurable financial impact.

Read how our UX Research
has helped Clients grow their business

Testimonials

Their support was phenomenal. Starting from clarifying our business goals, to planning the research, to carrying it out and analysing the results, mohi.to provided us with comprehensive support at every stage of the process. Working with mohi.to has allowed us to better understand the needs and expectations of our users, resulting in valuable guidance and information to tailor our products to the actual needs of the users.

Dawid Szkiełka

/ Head of Innovation, Useme

The mohi.to agency conducted an exploratory study of current users and a mock-up study of potential users for the EuroPodróże.pl website. The team prepared professional and detailed research reports. mohi.to fulfilled the project on time and in line with expectations. After implementing the changes to our website, we have observed an increase in returning customers. We recommend cooperation with such an experienced company with full responsibility.

EuroPodróże

Process

We adapt the process to you
(not the other way around)

Our wide experience in the digital field showed us that we don’t need to follow the same formula if it’s redundant.

  • 1

    Discovery

    We will conduct a workshop with your team to understand your project and learn about your needs. We will review the materials you have developed so far, and ask what you already know about the users.

  • 2

    Research & Analysis

    We will design research tailored to your needs. We combine a variety of research techniques and methods to provide a broader view of the problem and greater reliability of the data obtained.

  • 3

    Experiment

    Based on the research results, we will create solutions for further verification. A/B tests and other experiments will show which ideas will prove effective in relation to user needs.

  • 4

    Delivery

    We also provide support during the implementation stage of the developed design. We help you to continuously improve and optimise your product. We work in iterations and base individual activities on data.

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Frequently asked questions

We’re here to answer

Which UX research methods are best for my product?

Choosing the right research methods and techniques is a complex task that requires expert knowledge. During meetings and workshops with your team, we’ll focus on understanding the business goals you want to achieve, and we’ll recommend the most suitable research methods that fit within your budget.

What needs to happen for research insights to support business goals?

Just like in any other field, there are no miracle solutions in UX research. Everything depends on conducting the research properly and using the right methods. The best results usually come from combining different techniques, as each provides a different type of insight.

How can I tell if the research is delivering results?

Our process includes experiments, such as A/B testing, which allow us to evaluate – on a representative group of real users – whether a new solution performs better than the previous one.

Is UX research expensive and time-consuming?

Reliable qualitative research requires significant effort from UX specialists. It involves selecting the right participants, carefully planning the research process, creating test scenarios, and conducting an in-depth analysis of the collected data. However, large-scale studies are not always necessary. There are many research techniques available, some of which offer strong results with smaller resource commitments. We tailor the research plan to suit your needs and capabilities.