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Usability Testing

Unlock the full potential of your digital product

In today's digital-first world, user experience isn't just a nice-to-have – it's a critical factor for success.

Our Usability Testing service provides the insights you need to create digital products that truly resonate with your users.

The impact of Usability Testing:

  • Companies that invest in UX see a lower cost of customer acquisition, lower support cost, increased customer retention and market share.

  • Every dollar invested in UX brings 100 dollars in return. That's an ROI of 9,900%.


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Key benefits

Turn user insights into digital success

Our Usability Testing service doesn't just identify problems – it uncovers opportunities to dramatically improve your digital product's performance.

  • 1

    Enhanced User Satisfaction

    Create experiences that delight your users, encouraging longer engagement and positive word-of-mouth.

  • 2

    Increased Conversion Rates

    By identifying and eliminating friction points, we help you create a smooth path to your desired user actions.

  • 3

    Improved User Retention

    Understand why users might abandon your product and implement targeted solutions to keep them engaged.

  • 4

    Data-Driven Design Decisions

    Base your UX/UI design choices on real user behaviour, not guesswork.

  • 5

    Competitive Edge

    Understand how your digital product performs compared to competitors and industry benchmarks.

  • 6

    ROI Maximisation

    Prioritise improvements that will have the biggest impact on your business goals.

Our Usability Testing process

Rigorous, insightful, actionable

At mohi.to, we don't just test – we provide a comprehensive analysis that drives real results.

  • 1

    Test Planning

    We work with you to define clear objectives and create targeted test scenarios.

  • 2

    Participant Recruitment

    We carefully select participants who match your target demographic for authentic insights.

  • 3

    Testing Sessions

    Our experts conduct thorough testing sessions, observing real users interacting with your digital product.

  • 4

    Data Analysis

    We meticulously analyze the data collected, identifying patterns and key issues.

  • 5

    Comprehensive Reporting

    You receive a detailed report with clear, actionable recommendations prioritised by impact.

  • 6

    Results Presentation

    We walk you through our findings, ensuring you understand how to leverage the insights.

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Uncover your digital product's potential today!

Ready to see your website, app, or digital service through your users' eyes? Let's reveal the insights that will transform your digital performance.

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Some of Clients we've helped
Answear
Reckitt
FERRO
CCC
Durex
Scholl
MOWI
L'Occitane
CoffeeDesk
Medicine
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Trusted by great Clients

Testimonials

The success of this project is undoubtedly due to a very good relationship with the mohi.to team.

Bartłomiej Czerniak

Bartłomiej Czerniak

/ Business Strategist / Analyst and Board Member of Zieta Studio

They’re creative and interactive agency, and they’re my top pick.

Andre Golebski

Andre Golebski

/ Head of marketing at MOWI

With the mohi.to team, the project went smoothly and delivered the expected results.

Monika Kasperczyk

/ CMO, edrone

We faced the challenge of our clients and customers being used to the previous version of the website, but we have received very positive feedback.

Michalina Kasprzyk

/ Group Digital Marketing Specialist, FERRO GROUP

Working with the mohi.to team has been very developing for us.

Mateusz Młynarczyk

/ CEO, Chabre

I’m impressed with their professionalism.

Anna Owsiańska

/ Global Marketing Specialist, UX-PM Limited

They're simply experts in what they do, and they tailored solutions to our needs.

Martyna Gach

/ Marketing Communication Manager, Juice

Openness of cooperation, nice atmosphere and a very high level of service quality. All projects were always delivered on time.

Answear

/ UX Project Manager

They were a team of young, dedicated people who combine their diverse talents and offer an excellent product.

OVVO Optics

/ Creative Marketing Manager

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Why choose mohi.to for your Usability Testing?

Digital UX Experts for over 15 years

Our track record speaks for itself:

  • 1

    Diverse Digital Expertise

    With over 15 years of specialising in UX for various digital products, we understand the unique challenges across different platforms and industries.

  • 2

    Award-Winning Work

    Our projects have won prestigious awards, demonstrating our ability to create user-friendly digital experiences.

  • 3

    Certified UX Professionals

    Our team includes Baymard Institute-certified specialists, ensuring your testing is conducted according to industry-leading standards.

  • 4

    Data-Driven Approach

    We combine qualitative insights with quantitative data for a comprehensive understanding of user behaviour.

  • 5

    Up-to-Date Testing Methods

    Our approach ensures high-quality, distraction-free user sessions.

  • 6

    End-to-End Support

    From planning to implementing recommendations, we're with you every step of the way.

Frequently asked questions

We're here to answer

How many users do you typically test with?

We usually conduct tests with 5-8 users per user group, as research shows this uncovers about 85% of usability issues.

How long does a typical usability testing project take?

Most projects are completed within 2-3 weeks, from initial planning to final report delivery.

Can you test mobile apps, web apps, and websites?

Absolutely! We conduct tests across all digital platforms, including mobile apps, web apps, responsive websites, and desktop applications.

How do you ensure the test participants represent our target audience?

We work closely with you to define user profiles and use rigorous screening processes to ensure participants match your target demographic.