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Site Maintenance Retainers

Flexible e-commerce support

Your on-demand team for continuous e-commerce excellence

A mohi.to team member at their desk, mid-thought

Keep your online store ahead of the curve with our flexible Site Maintenance Retainers. Get priority access to our expert design and development resources, ensuring your e-commerce site evolves with your business needs.

25%

higher customer retention rates are achieved by e-commerce sites that continuously update and optimise.

40%

faster response times to critical site issues are reported by businesses using our Site Maintenance Retainers.

Key benefits

Your e-commerce safety net

Our Site Maintenance Retainers provide the support and flexibility you need to focus on growing your business.

On-Demand Expertise

Access top-tier design and development resources whenever you need them.

Priority Support

Jump the queue with dedicated attention to your e-commerce needs.

Flexible Updates

Implement design tweaks, feature additions, or bug fixes on your schedule.

Proactive Optimisation

Stay ahead with regular site reviews and improvement suggestions.

Rapid Response

Address urgent issues quickly to minimise downtime and lost sales.

Budget Control

Predictable monthly costs for easier financial planning.

Responsive, Flexible, and Expert

Our retainer process is designed to provide maximum value and flexibility for your e-commerce business.

Process

Our process: tailored support for your e-commerce success

01 – Needs Assessment

We work with you to understand your specific e-commerce requirements and goals.

02 – Customised Retainer Plan

We create a tailored plan that aligns with your budget and priorities.

03 – Resource Allocation

Dedicated design and development resources are assigned to your account.

04 – Ongoing Support and Optimisation

Regular check-ins and proactive suggestions to keep your site at peak performance.

Ready for stress-free e-commerce management?

Don't let site updates and maintenance slow down your business growth. Secure your Site Maintenance Retainer today and gain a trusted partner in your e-commerce journey.

A mohi.to team member working at their desk
About mohi.to: your transparent and proactive e-commerce partner

Driving e-commerce innovation with expertise and flexibility

At mohi.to, we've been at the forefront of e-commerce solutions since 2015. Our approach is built on four key pillars:

Transparency and Flexibility

We believe in open communication and adaptable solutions. Our clients always know exactly what they're getting and how their resources are being used.

Proactive Problem-Solving

We don't just wait for issues to arise. Our team actively monitors your e-commerce ecosystem, suggesting improvements and optimisations to keep you ahead of the curve.

Deep Development Expertise

Our technical prowess spans the e-commerce spectrum: Shopify and Shopify Plus customisation, WooCommerce optimisation, Laravel-based custom e-commerce solutions, cutting-edge Jamstack website development.

UX/UI Excellence

We combine data-driven insights with creative flair to craft user experiences that convert. Our designs don't just look good – they perform. Our proactive approach has helped clients identify and resolve potential issues before they impact sales, resulting in 99.9% uptime for critical e-commerce functions. By leveraging our cross-platform expertise, we've enabled clients to see an average 28% increase in conversion rates through optimised user journeys.

Some of Clients we've helped
Answear
Reckitt
FERRO
CCC
Durex
Scholl
MOWI
L'Occitane
CoffeeDesk
Medicine
Testimonials

Trusted by great Clients

“The success of this project is undoubtedly due to a very good relationship with the mohi.to team.”

Bartłomiej Czerniak

Business Strategist / Analyst and Board Member of Zieta Studio

“They’re creative and interactive agency, and they’re my top pick.”

Andre Golebski

Head of marketing at MOWI

“With the mohi.to team, the project went smoothly and delivered the expected results.”

Monika Kasperczyk

CMO, edrone

“We faced the challenge of our clients and customers being used to the previous version of the website, but we have received very positive feedback. ”

Michalina Kasprzyk

Group Digital Marketing Specialist, FERRO GROUP

“Working with the mohi.to team has been very developing for us. ”

Mateusz MÅ‚ynarczyk

CEO, Chabre

“I’m impressed with their professionalism.”

Anna Owsiańska

Global Marketing Specialist, UX-PM Limited

“They're simply experts in what they do, and they tailored solutions to our needs. ”

Martyna Gach

Marketing Communication Manager, Juice

“Openness of cooperation, nice atmosphere and a very high level of service quality. All projects were always delivered on time.”

Answear

UX Project Manager

“They were a team of young, dedicated people who combine their diverse talents and offer an excellent product.”

OVVO Optics

Creative Marketing Manager

Frequently asked questions

We're here to answer

How does the Site Maintenance Retainer work?

You purchase a set number of hours each month, which you can use for any design or development tasks related to your e-commerce site.

What types of tasks can I use my retainer hours for?

Anything related to your e-commerce site! From small design tweaks and content updates to larger development projects like new feature implementation or third-party integrations.

How quickly can you respond to urgent issues?

Retainer clients receive priority support. For critical issues, we typically begin work within 2-4 hours of your request, often resolving problems the same day.

Is there a minimum commitment period for the retainer?

We offer flexible terms, but most clients find the most value with a 6-month minimum commitment. This allows us to truly understand your business and provide proactive, strategic support.